Frequently asked questions

3D figures from a child's drawing or from a photo of a person or pet, lithophanes (photo lights) from a photo or drawing, and gift vouchers. Keychains are available as an extra with a figure, magnets and tree ornaments on request.

Almost any. Drawings with a clearly recognisable character, strong colours and clear outlines work best. A busy picture full of details is harder than one main character.

Yes – of a person or a pet. We turn it into a cheerful, simplified cartoon figure with typical features like hairstyle, fur colour or glasses. Bright, sharp photos where face and body are clearly visible work best. When ordering, you confirm that you may use the photos.

Mini is about 6–8 cm tall, standard about 10–12 cm. A larger size will follow.

Up to three characters on one base, for example siblings or a child and the dog. For more, please message us first.

The figure is printed in matte white and costs a little less. You paint it yourself – normal acrylic paints are enough, a thin primer helps the colours hold better.

A thin 3D-printed relief of a photo or drawing. In daylight it looks like a delicate white relief; against light the picture appears – classic in warm shades of grey or in colour. There are two sizes: 10 × 15 cm and 13 × 18 cm, each with a stand.

No. A window during the day or a small light or LED tea light behind it is enough. A lamp is not included.

No – and that is what makes them special: our figures are keepsakes to display, made for a shelf or cabinet so they stay beautiful for many years. They are intended for collectors aged 14 and up.

PLA, a plastic based on renewable raw materials, 3D-printed in our workshop near Berlin. Every piece is printed layer by layer, then finished and checked by hand.

For figures: checking your template takes up to one business day, the 3D preview follows in one to three business days, and we ship 2–3 business days after your approval. Lithophanes need no modelling and are usually ready sooner.

The current order deadline is shown in the notice at the top of every page. After that, a gift voucher is the safe choice – it arrives instantly or on a chosen day by email.

Yes. Two rounds of changes are free, more for a small extra charge. We only print once you approve the preview.

Photos of drawings, people or pets are stored privately, used only for your order and deleted at the latest six months after delivery. We only show something in the gallery with your explicit permission.

You can cancel free of charge before approving the 3D preview. After that, withdrawal is excluded because the piece is made to your specifications (§ 312g (2) no. 1 BGB).

Yes, if you live near Berlin you can pick it up free of charge by arrangement. Otherwise we ship within Germany by post.

Yes, with a gift voucher. It is valid for three years, and the recipient uploads the drawing or photo later.

Simply remove dust with a soft brush or cloth. Don't put it in the dishwasher and don't leave it in direct sun or a hot car.